Privacy & service enquiries

Last updated: 15 October 2026

Chochote offers device security reviews and everyday technology support. This page explains how this website works and what to share when asking for help.

Information on this website

The service-request selector prepares a WhatsApp message in your browser. Its choices are not submitted to an enquiry database on this site. You can review and edit the prepared message in WhatsApp before sending it.

This site does not intentionally include advertising trackers or marketing analytics. Our hosting provider may process technical request information needed to deliver and protect the website.

Contacting us on WhatsApp

When you choose a WhatsApp link, you leave this website and use WhatsApp’s service. Information you send there is subject to its own privacy terms. Start with a general description of the issue and device; avoid sending private documents or unnecessary personal information.

Keep your credentials private

Do not send passwords, PINs, one-time passwords, recovery codes, or payment credentials. If a service needs you to sign in, agree the scope first and sign in yourself through the provider’s official app or website.

Device access and service scope

Any remote session, device inspection, or account review should be agreed with you before work starts. We work on devices and accounts you own or are authorized to manage. Ask which information is needed, how it will be handled, and what will happen before sharing access.

Questions about your information

For questions about an enquiry or information you have shared with Chochote, contact us on WhatsApp at +254 717 048 047. Please identify the relevant enquiry without sending sensitive credentials.